Dear Mr. Kevin Welford-Costelloe,
Thank you for your recent email.
To protect our customers’ data, we can only respond to an email address that has been registered with us. We’ve tried calling you several times without success. Please call us on 500 FREE from your 3 mobile (or 0843 373 0500 from any other phone*) and we’ll sort things out swiftly.
When you call us, you can also update your contact details and register this email address so, in future, we can respond directly.
0843 373 3333
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