Кевин (mmn) wrote,

Just when I though it couldn't get better

Complaints.com received the following consumer message on November 11, 2002:

From: juan campbell [juanecam@yahoo.com]

RE: AOL - used 1,000 hours of free trial time - charged $ 3,870 from Pacific Bell telephone for non-local dialup telephone calls

my email: juanecam@yahoo.com
my name is juan campbell.

my complain is against AOL internet company. I was charged by pacific bell telefone company for $3,870.00 because I connected the free trial for 1000 hours with AOL.

I just followed the cd directions to install the program,when it came to the part where I had to choose local telefone numbers I chose about 5 and one of them wasn't a local # which I didn't. so every time I connected the internet the line was going for a long distance call.

I think this is the aerican on line company fault because they gave me a number that wasn't local. this is why I'm getting charge for this amount.please tell where I can go to complain or what to do. thankyou very much I aappreciate your help.

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