Кевин (mmn) wrote,
Кевин
mmn

  • Mood:

O2 - We're quite dumb.

I just got this from O2:

Dear Kevin,

Thank you for contacting O2 Customer Care.

I can inform you as on this occasion as a good will gesture that I have
credited your account £10.00 to cover the text messages this will
appear as a credit on February's statement. Can I advise you when
sending a text message if it says message not sent that it is in a
queue and will be sent later.

If you should have any further questions, please visit our online Help
Centre at:

http://www.o2.co.uk/help

Regards,

Karen-Anne Carter
O2 Customer Care


This communication is from O2 (Online) Limited. Registered office:
Wellington Street, Slough, Berkshire, SL1 1YP. Registered number:
1906156. Business office: The Broadway, Hammersmith, London W6 9DL.


I'm greatful that they gave me *more* than enough to pay off the texts (about £8.50 more than needed) However, she is a dumb cow, I said that I sent two messages to the short code and it sent me 11 back, but it in her "I'm a monkey working out of Slough" eyes it seems she saw this:

Me dumb, me no reply, send hundreds of texts, shocked to get many back, want cash now.

Stupid bitch. Ah well, I'd rather have an extra £10 and look like a moron than have nothing at all and be in the right ;o)
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