Кевин (mmn) wrote,
Кевин
mmn

  • Mood:

O2

My god, this fool hasn't even read my orignal email!

Check out the O2 online Help Centre: www.O2.co.uk/help


Dear Kevin,

Thank you for contacting O2 Customer Care.

Unfortunately due to the nature of your enquiry I do need further
information from you.

Please could you reply to this email giving

your full address
date of birth
mobile number for the account you are enquiring about

We will then be able to assist you with your query.

We look forward to hearing from you soon.



If you should have any further questions, please visit our online Help
Centre at:

http://www.o2.co.uk/help

Regards,

Dhansukhpatel
O2 Customer Care


This communication is from O2 (Online) Limited. Registered office:
Wellington Street, Slough, Berkshire, SL1 1YP. Registered number:
1906156. Business office: The Broadway, Hammersmith, London W6 9DL.


I asked him:

"I've been trying to ring 5151/090 6302 5151 and it's been 'engaged' for the past 48 hours, your online help has also been down for that amount of time. Who do I get a hold of if I actually need some form of "client care" which you seem not to want to provde me with."
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